Canvas Help & Technical Requirements
Browser and Software Requirements
You will need reliable internet access and a computer with an updated web browser. In addition, you will need a broadband internet connection (DSL or faster), and the ability to playback media content (for courses that include audio and video).
Supported Browsers: Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Learn more about which browsers Canvas supports here: Which browsers does Canvas support? Links to an external site.
Get Help/Technical Support
If you encounter a problem or have a question about using Canvas, clicking on the Help button at the bottom of the navigation menu (on the left side of your screen) will allow you to do the following:
- Ask your Instructor a Question
- Ask your instructor a question about a specific Canvas course.
- Search the Canvas Guide
- Learn how to use specific Canvas Features by searching the Canvas Student Guide Links to an external site..
- Report a Problem
- If you are experiencing technical problems accessing or using Canvas, select this option.
- Chat with Canvas Support
- Get real-time assistance with a Canvas-related technical issue via live chat with Canvas technical support.
- Canvas Support Hotline
- Speak to a Canvas representative via phone for help with Canvas-related technical issues.
- Submit a Feature Idea
- Submit your ideas for how to make Canvas better.